What's the best way to reach you about an order?
Email us at hello@mridah.com or tap on the Whatsapp icon to chat with us.
How fast do items ship?
Your order will be dispatched within 2 working days and should be delivered in 3 to 6 days from the date of order. Working days do not include Sunday and bank holidays. Tracking details of all orders are shared with a tracking code.
Do you have COD?
We do not offer COD as of now. However, rest assured that your order will be dispatched safely, timely and in perfect condition. For any assistance, you can email us at help@mridah.com or tap on the Whatsapp icon to chat with us.
I received my earrings, but the color looks different from the photos on your website.
Depending on the device you are using and the screen brightness settings, colors may vary from one screen to another. Besides the light when we photograph each piece. Remember that although we try to keep the photography as close as possible to the actual colors of the jewelry, there may be a slight variation in the piece itself.
How do I care for my earrings?
Store Them Safely: Protect your precious pieces by storing them in a cozy spot, away from other jewelry and rough surfaces. We suggest you use the jewelry box it comes in.
Gently Does It: When it's time for cleaning, use a soft muslin cloth to pamper your earrings. Avoid harsh chemicals, alcohol, perfume, and abrasive materials.
Bring Back the Luster: If your terracotta jewelry loses its sparkle, it’s just asking for a little attention. A dab of coconut oil or olive oil can restore its natural radiance. A gentle massage with a tiny amount of oil will make it shine bright again.
Handle with Care: While terracotta is stronger than ceramic, it can still break. Avoid wearing it while swimming or dropping it from a height.
Can I customise the colors?
Email us at help@mridah.com or tap on the Whatsapp icon to chat with us. Our design team will do everything possible to customise the jewellery to your specifications.
Do they break easily?
While terracotta is stronger than ceramic, it can still break. Avoid wearing it while swimming or dropping it from a height.
